Update: Before i switched to the ScreenBeam devices i moved the MA2500D to a different location which reduced the length of the coax from about 100ft to about 50ft and no change. Kept getting dropouts. I even tried a different coax link and no change. To me the MA2500D should work flawlessly with 50ft of RG6 in between. The more i think about this problem the more i think my MA2500Ds are defective. Unfortunately i purchased them on Amazon on 2/22/22 so i'm not sure if they are still under warrenty. Externally i've done everything i know how to do. Checked the coax, connectors, no splitters, etc..

I haven't found a way to find any logs describing why the link drops. Out of frustration i purchased 2 ScreenBeam 7250 MoCA devices and in the exact same setup as the goCoax devices, so far no dropouts. I really like the goCoax MA2500Ds because as you say when they work they are fantastic but there are so many people complaining about the same issue without resolution. I know there can be many reasons for the link drops such as splitters, coax, cable TV type, etc. but in our case where we have a dedicated RG6 coax cable of reasonable length, these devices should run perfectly all the time. I went with the ScreenBeam devices because i believe they are made by ActionTec. I had these with my Verizon FiOS in my previous house and never had a problem. Im still interested in getting the goCoax devices working if we can find a fix or the cause of the link dropping.

I did everything you asked above. The MoCA link rates are fine. I get 1 GB bi-directional without any dropped packets. Everything on the MA2500D is at default settings. The problem is every 24 hours or so, the MoCa light goes out along with the data connection almost like the device is scanning the coax trying to get a more optimal connection. Then after a couple of minutes everything is back to normal. Since i'm using a dedicated RG6 50 ft coax without any splitters there should be no need to rescan the coax. Is there a setting on the device that needs to be changed or is there newer firmware than what's on your web site that can fix this? I tried two different coax links and have the same problem. Could the MA2500Ds be defective?