I have a problem which sounds similar.
I have 3 gocoax units connected to one another. They all have good connectivity most of the time. They worked great for many months with the latest .12 firmware. But over the past month, one of them has started disconnecting randomly every 6-24 hours or so. It starts working again after I reboot it. The one which fails is the one which is connected to my house wifi access point. I run the 3 gocoax units with static IPs.
When the 1 gocoax unit disconnects from the other two, I can still strangely contact it from a computer connected to one of the other two gocoax units. When I look at its web UX, it shows the 3x3 MOCA connection grid, but the signal strength shows 0 in all cells. That is really bizarre, given that the connection I'm using to get to its web UI must be using the gocoax connection from another unit to the failing unit. But when the gocoax unit is in this state, none of the device connected to that weird-state unit, can get through to speak to anything else on my network.
Is there any way to collect logs to help submit for troubleshooting?
I'm considering replacing the 1 gocoax which is failing with a different unit, in case this could be a hardware issue. Alternatively, I might also downgrade to the .6 firmware, although I doubt that'll do the trick, since I've had month of trouble-free service from these gocoax units with both .12 and .6 in the past.