Afternoon all, I'm hoping to obtain some assistance with troubleshooting roughly a ~70% reduction in effective upload rates. See testing and notes below;
Firmware: 2.0.11
Adapters: MA2500D x 2
Network Connect: Google Fiber 2Gbps Down & 1Gbps Up
Router: Technicolor GFRG300 Multi-Gig
PC Motherboard: X570S-AORUS-MASTER (Realtek® 2.5GbE LAN)
I began by verifying the incoming fiber connection was indeed producing the speeds advertised straight out the box prior to making use of the adapters. However, after connecting both MoCA adapters I'm noticing a severely reduced upload rate. PHY Rates seem to be fairly good with no dropped packets in either direction.
I'm curious to know if anyone else has come across an issue before where the effective upload rates are drastically reduced after implementing the adapters? Roughly as 70% reduction from 916Mbps -> ~265 Mbps.
Chain: Router -> Cat6 -> PC

Chain: Router <-> Cat6 <-> MA2500D <-> Coax <-> MA2500D <-> Cat6 <-> PC



I'd like to also take the opportunity to thank you for creating these MA2500D adapters. They've essentially solved my current networking troubles where Wi-Fi just wasn't cutting it.
Any help would be greatly appreciated!
Hutchy
Not in the same issues, it has to do with service levels on google my business services in Dubai quite similar to the problem that I have noticed with MoCA adapters. I modified my profile for business, and soon, I saw a major decrease in engagement and traffic-throttling. Those little tweaks that had been made in optimization settings turned out they make a huge difference. Sometimes, the network setups and platform algorithms do not jive well with each other, and troubleshooting can be tough. Haven't checked out whether there are any firmware updates or settings that might help? Just like fine-tuning a GMB profile, changes, which are usually very minor in your network, might return the performance!
Appreciate the response @goCoax, using different servers than the ones initially used above (Google Fiber, Atlanta GA) I'm now seeing higher upload speeds than before but with lower download speeds after tweaking the frequency bands and Last Operating Frequencies.
Server: Whitesky Communications LLC using D-Ext, D-Low & D-High @ 1150 LOF Ping 5ms | Jitter 2ms | Loss 0%
Server: Georgia State University, Atlanta GA using D-Low @ 1400 LOF
Ping 5ms | Jitter 2ms | Loss 0%
Server: Pavlov Media, Atlanta GA using D-High @ 1400 LOF Ping 5ms | Jitter 2ms | Loss 0%
I've tried with multiple sets of combinations and it seems to drastically affect up/down speeds. Any additional insight into suggested optimal operating frequencies would be greatly appreciated.
Hi Rhys,
From MoCA side, looks like everything is good.
The only difference is latency. MoCA will introduce about 3ms network delay. That may affect your speedtest result.
Another way to check the issue is, exchange another computer or another speed test server. Check the result is same or has some improvement.