15902A Halliburton Rd #662 Hacienda Heights, CA 91745, USA is a post office box in a strip mall, where is the main office for goCoax located?
Is goCoax a privately held company or a subsidiary of larger corporation? And if goCoax is a subsidiary what is the name of the parent company?
Where goCoax products manufactured?
How are software/firmware updates distributed?
Is there a way to directly contact goCoax for support other than the limited info on this website?
Not an employee of the company but they are basically a Chinese company that manages their US customers through a PO box, It's not that uncommon. I also want to mention that it doesn't establish any cloud connections and you can verify that it's not communicating out because the device itself doesn't connect to your network. It does have it's own network configured on the port so if you also setup the correct subnet and ip you can communicate with it.
We are a privately held company. Our products are made in Shanghai, China.
Please send email to us. Support@gocoax.com.