Figure out why I was not getting a signal. The cable came yesterday and shut off the line because he thought it was not in use since my modem and cable are in the living room. So I would check to see if you're getting a TV signal through that line you have your device connected. Just use cable box are as a testing device if you get a signal with the cable box then it's working, it is the device itself, but if not, it is the cable company line.